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How I do I log into the software?

You can use any valid Windows credentials to log into the software.

A “valid Windows credential” is any user that can log into the Windows Operating system where the software is installed.

 

Troubleshooting:

 If the username and password are not recognized, please confirm that the user has read/write access into the correct folder location for the APC software. The default location for this is: the C:\ProgramData\PerceptiveAPC. Depending on your installation and configuration location, your APC configuration and project files may have been configured to an alternate location.

 

To provide this user read/write access, you will need administrator privileges to change folder properties:

  • Ensure you shutdown the APC software before taking the next steps
  • On the APC folder (defined above), right-click and choose Properties
  • On the Security tab, choose to Edit permissions.
  • Provide read and write access to that folder for the required user(s)
  • Restart your machine (this propagates the required folder permissions)
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