You can use any valid Windows credentials to log into the software.
A “valid Windows credential” is any user that can log into the Windows Operating system where the software is installed.
Troubleshooting:
If the username and password are not recognized, please confirm that the user has read/write access into the correct folder location for the APC software. The default location for this is: the C:\ProgramData\PerceptiveAPC. Depending on your installation and configuration location, your APC configuration and project files may have been configured to an alternate location.
To provide this user read/write access, you will need administrator privileges to change folder properties:
- Ensure you shutdown the APC software before taking the next steps
- On the APC folder (defined above), right-click and choose Properties
- On the Security tab, choose to Edit permissions.
- Provide read and write access to that folder for the required user(s)
- Restart your machine (this propagates the required folder permissions)